000 00457nam a2200205Ia 4500
008 210525s9999||||xx |||||||||||||| ||und||
040 _aSOMPKD
041 _aEnglish
082 _a658.812
100 _aDYCHA,J
245 _aTHE CRM HAND BOOK
250 _aNA
260 _bPEARSON
_aNEW DELHI
_c2006
300 _a331
_bNA
500 _aII41071
650 _aNA
650 _aSCHOOL OF MANAGEMENT
942 _cBK
999 _c13973
_d13973