000 00487nam a2200205Ia 4500
008 210525s9999||||xx |||||||||||||| ||und||
040 _aSOMPKD
041 _aEnglish
082 _a658.812/ZEI-08
100 _aZEITHAML, VALARIE (et.al)
245 _aSERVICES MARKETING
250 _a9
260 _bRAWAT PUBLICATION
_aNOIDA
_c2008
300 _a743
_bNA
500 _a687
650 _aNA
650 _aSCHOOL OF MANAGEMENT
942 _cBK
999 _c15128
_d15128