| 000 | 00529nam a2200217Ia 4500 | ||
|---|---|---|---|
| 008 | 210525s9999||||xx |||||||||||||| ||und|| | ||
| 040 | _aSOMPKD | ||
| 041 | _aEnglish | ||
| 082 | _a658.312 | ||
| 100 | _aCARLAW, PEGGY | ||
| 245 | _aTHE BIG BOOK OF CUSTOMER SERVICE TRAINING GAMES; | ||
| 250 | _a6 | ||
| 260 |
_bTATA MCGRAW HILL _aNEW DELHI _c2007 |
||
| 300 |
_a209 _bNA |
||
| 500 | _aNA | ||
| 650 | _aNA | ||
| 650 | _aSCHOOL OF MANAGEMENT | ||
| 700 |
_aDEMING, V. K. _42nd Auth |
||
| 942 | _cBK | ||
| 999 |
_c15268 _d15268 |
||