| 000 | 00489nam a2200205Ia 4500 | ||
|---|---|---|---|
| 008 | 210525s9999||||xx |||||||||||||| ||und|| | ||
| 040 | _aSOMPKD | ||
| 041 | _aEnglish | ||
| 082 | _a658 | ||
| 100 | _aKATZ,B | ||
| 245 | _aHOW TO TURN CUSTOMER SERVICE INTO CUSTOMER SALES | ||
| 250 | _aNA | ||
| 260 |
_bJAICO _aNEW DELHI _cNA |
||
| 300 |
_a168 _bNA |
||
| 500 | _aCR4866 | ||
| 650 | _aNA | ||
| 650 | _aSCHOOL OF MANAGEMENT | ||
| 942 | _cBK | ||
| 999 |
_c16058 _d16058 |
||