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| 008 | 210602s9999||||xx |||||||||||||| ||und|| | ||
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_cRS.385 _a97780070660076 |
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| 040 | _aSOMBBS | ||
| 041 | _aEnglish | ||
| 082 | _a658.8 | ||
| 100 | _aZEITHAML, V.A AND OTHERS | ||
| 245 | _aSERVICES MARKETING | ||
| 250 | _a5TH | ||
| 260 |
_bTATA MCGRAW HILL _aNEW DELHI _c2011 |
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| 300 | _a763 | ||
| 500 | _aCR-1003 | ||
| 650 | _aMARKETING | ||
| 650 | _aMBA | ||
| 942 | _cBK | ||
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