000 00528nam a2200217Ia 4500
008 210602s9999||||xx |||||||||||||| ||und||
020 _cRS.0
_a9788178084404
040 _aSOMBBS
041 _aEnglish
082 _a658.812
100 _aBURNETT, K.
245 _aTHE HAND BOOK OF KEY CUSTOMER RELATIONSHIP MANAGEMENT
250 _a1st
260 _bPEARSON
_aNEW DELHI
_c2001
300 _a401
500 _aDONATION
650 _aMANAGEMENT
650 _aMBA
942 _cBK
999 _c68386
_d68386