000 00561nam a2200217Ia 4500
008 210602s9999||||xx |||||||||||||| ||und||
020 _cRS.0
_a9788129708045
040 _aSOMBBS
041 _aEnglish
082 _a338.74
100 _aTHOMPSON, H.
245 _aWHO STOLE MY CUSTOMER ? WINNING STRATEGIES FOR CREATING AND SUSTAINING CUSTOMER LOYALITY
250 _a1st
260 _bPEARSON
_aNEW DELHI
_c2004
300 _a210
500 _aDONATION
650 _aCUSTOMER
650 _aMBA
942 _cBK
999 _c68421
_d68421